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What is IT Smart Hands?

What is Smart Hands Support?

 

Smart Hands service provides onsite field engineering services to assist in all kinds of data center activities. This allows your experienced staff to focus their valuable time on more important projects, and our onsite engineers can take care of tasks such as replacing drives and performing routine maintenance.

Ways it can help your business grow. 

  • Scheduled labor.
  • Mature project coordination.
  • On-demand technical expertise where project requirements are matched to necessary technical expertise.
  • Available for data center/networking/End-User compute environments.
  • Same/Next day service availability; Minimum per dispatch.
  • Optional Add-ons: site audits, IT Asset Disposition.

Smart Hands service is an around-the-clock, on-site, operational support service for remote management, installation and troubleshooting of your data center equipment.

AmpleTech Refresh’s highly acclaimed technical resources providing best-in-class service with the right people at the right time in the right place.

A highly efficient and popular alternative to hiring certified technicians is getting Smart Hands services. Other than being versatile and highly reliable, Smart Hands services are also less expensive as you are not tied down with lengthy contracts or underutilized resources, our qualified data center engineers can perform a number of tasks instantly and with accuracy.

IT Smart handsEstablished in 2007, AmpleTech Refresh has the industry-leading expertise you need to manage your technology assets. With our knowledge and state-of-the-art resources, you’ll be able to upgrade your IT infrastructure and have the peace of mind knowing you’re in complete control. Simplify your asset management initiatives and gain the insight and support you need to maximize the value of your technology investments. Contact us and get started on integrating our world-class IT asset management capabilities today.

IT Smart Hands Solutions

IT Smart Hands Solutions

Data center decommissioning in Phoenix, AZAmpleTech Refresh (ATR) provides IT Smart Hands services. This consist of complete, end-to-end relocations, consulting, project management, planning, secure transportation, de-install and re-install services.

Advantages of IT Smart Hands 

  • Quicker Response Times – Having a technical staff on standby can greatly reduce the frequency of server down times and service interruptions that your business may experience. This is more practical for businesses which host and operate their own servers. With Smart Hands, you have a peace of mind that all technical issues can be resolved in as little time as possible. You can also submit your queries and requests (e.g. for upgrades) through an on-site technician and receive responses immediately. 
  • Improved Data Security – Smart Hands services can help protect your data by performing regular maintenance checks and data backups. Your business can greatly benefit from being protected from disastrous shutdowns that could take your company days or even weeks to recover from. 
  • Higher Productivity – With reduced down times and higher reliability on the performance of collocation equipment, your business can now operate with more efficiency. Also, by preventing frequent and prolonged interruptions, your employees can focus more on the tasks and projects that really matter. 

Ways it can help your business grow? 

  • Scheduled labor.
  • Mature project coordination.
  • On-demand technical expertise where project
    requirements are matched to necessary technical
    expertise.
  • Available for data center/networking/End-User
    compute environments.
  • Same/Next day service availability; Minimum per
    dispatch.
  • Optional Add-ons: site audits, IT Asset Disposition.

Tech Expertise Advantage

 

  • Install/Move
    New installation and verification of
    infrastructure devices into cabinets,
    racks or enclosures.

 

  • Add/Change
    Configuration changes to existing
    devices. Add drives, memory, or
    modules to existing devices.

 

  • De-Install
    Equipment de-installation, unracking
    and uncabling.

 

  • Certifications
    ISO9001, ISO14001, ISO45001,
    R2v3 certified and SAE AS5553
    compliant.

 

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